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GetSupport icon

GetSupport 0.1.3.1

Provide Support to your InGame Players









GetSupport
Provide support to your ingame players through simple commands

What's special with this plugin ?

Firstly, no need to email you, join your Discord, TeamSpeak, or only message a special staff member
Simply use /ticket, and a message will be sent to all person who has the permission. Then, the conversation will be claimed by a staff member. You will then chat directly with /msg (until this feature arrives). When it ends, simply close it !

Commands
/ticket <reason> - Start a discussion. A message is sent to all online person with the gs.claim permission.
/ticket claim <player> - For Staff & Helpers - Claim a started discussion. Once a discussion is claimed, any other staff can claim it
/ticket close <player> - For Staff & Helpers - Close an opened discussion.

Permissions
gs.create - Start a discussion, with /ticket
gs.claim - Claim a discussion with /ticket claim
gs.close - Close a discussion with /ticket close
gs.close.other - Close someone else discussion
gs.list - List your discussions (until they're closed)
gs.list.all - List all discussions (until they're closed)

Images
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Ticket creation & staff alert
 
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Ticket creation
 
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Ticket claim
 
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Ticket close


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Ticket list


Language & configuration:
The plugin is coded in French, so all messages are in this language.
For now, there isn't any configuration. But in a few days, expect to have a configuration to edit a few things & the messages.

Minecraft Versions
This plugin is native 1.12.2. It should work with all versions from 1.7-1.17. 1.18 support will arrive shortly.
This plugin also works with Bungeecord.

License
This plugin is licensed under MIT license.
Go over there to read the whole license:
https://github.com/project11dev/getsupport/blob/master/LICENSE

Documentation
You can find proper documentation about the plugin & its API on the Github Wiki
https://github.com/project11dev/getsupport/wiki

Server using this plugin:
Want your server to be displayed here?
Email me with the email down below

Want to contribute ?

Open issues & pull requests on the Github of this project
https://github.com/project11dev/getsupport
Donate clear.png
soon

Want some help ?
No problem !
Email me at [email protected]
Join our Discord:
https://discord.gg/xWscUnnzcG
Join our Gitter:
https://gitter.im/pr11dev

by PR11
2021-2023
 

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